Installation problem

Support forum for the Tahiti and Society Islands scenery.
Iago
Posts: 12
Joined: Mon Oct 03, 2016 7:08 pm

Installation problem

Postby Iago » Mon Oct 03, 2016 7:25 pm

Hello,

I have bought today your scenery and I cannot install it because I get the following error :?: :?: :?: :

Thank you in advance for solving this problem
Best regards

Jean-Pierre
Attachments
Tahiti installation 2.GIF
Tahiti installation 2.GIF (22.28 KiB) Viewed 8800 times
Tahiti installation 1.GIF
Tahiti installation 1.GIF (115.99 KiB) Viewed 8800 times

admin
Site Admin
Posts: 211
Joined: Wed Oct 07, 2015 12:51 am

Re: Installation problem

Postby admin » Mon Oct 03, 2016 8:03 pm

The installer is not able to properly read the path of flight simulator from the windows registry. What version of flight simulator are you trying to install into?

Iago
Posts: 12
Joined: Mon Oct 03, 2016 7:08 pm

Re: Installation problem

Postby Iago » Mon Oct 03, 2016 8:31 pm

Into FSX.
My FSX is not located in C: but in F: ,other hard disk of my PC. I already have many programs installed in FSX on this partition with no problem.

Thanks fo a solution

admin
Site Admin
Posts: 211
Joined: Wed Oct 07, 2015 12:51 am

Re: Installation problem

Postby admin » Mon Oct 03, 2016 8:44 pm

Click on the windows button in the bottom left. Type in:

Regedit

Press Enter

Navigate to:

HKEY_CURRENT_USER\Software\Microsoft\Microsoft Games\Flight Simulator\10.0

What is the path for AppPath?

Iago
Posts: 12
Joined: Mon Oct 03, 2016 7:08 pm

Re: Installation problem

Postby Iago » Mon Oct 03, 2016 8:48 pm

The path is : F:\Program files\Microsoft games\Microsoft Flight Simulator X\

admin
Site Admin
Posts: 211
Joined: Wed Oct 07, 2015 12:51 am

Re: Installation problem

Postby admin » Mon Oct 03, 2016 9:14 pm

Please post a screenshot.

You can also try this. Right click on AppPath and click rename. Rename to AppPathOff.

Try the installer again.

When finished, rename AppPathOff back to AppPath.

Iago
Posts: 12
Joined: Mon Oct 03, 2016 7:08 pm

Re: Installation problem

Postby Iago » Tue Oct 04, 2016 7:32 am

Hello,

Herewith the screenshot of the REGEDIT showing FSX path
Attachments
REGEDIT.GIF
REGEDIT.GIF (34.14 KiB) Viewed 8783 times

Iago
Posts: 12
Joined: Mon Oct 03, 2016 7:08 pm

Re: Installation problem

Postby Iago » Tue Oct 04, 2016 7:35 am

I have change to AppPathOff, but no success
Attachments
Capture 1.GIF
Capture 1.GIF (129.16 KiB) Viewed 8783 times
Capture 2.GIF
Capture 2.GIF (18.72 KiB) Viewed 8783 times

Iago
Posts: 12
Joined: Mon Oct 03, 2016 7:08 pm

Re: Installation problem

Postby Iago » Tue Oct 04, 2016 12:25 pm

Well, I am very disapointed. I have cleaned and repaired the registry and the situation remains the same. This is very frustrating because this scenery is not cheap and cannot use it.
Why your installer has not a way where we could select the path of FSX ????

Thanks again for solving my problem

Jean-Pierre

admin
Site Admin
Posts: 211
Joined: Wed Oct 07, 2015 12:51 am

Re: Installation problem

Postby admin » Tue Oct 04, 2016 6:07 pm

I am working on solution for your problem, I will send you a replacement file soon.

Also, what version of Windows are you using, 32 or 64 bit?


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