Can't install. cant even get to where other people get.

Support forum for the Tahiti and Society Islands scenery.
Cowhorns32
Posts: 5
Joined: Sun Sep 17, 2017 12:47 am

Re: Can't install. cant even get to where other people get.

Postby Cowhorns32 » Sun Sep 17, 2017 2:19 am

And yes. Tahiti_config_tool is in the tools folder with module.dll

admin
Site Admin
Posts: 211
Joined: Wed Oct 07, 2015 12:51 am

Re: Can't install. cant even get to where other people get.

Postby admin » Sun Sep 17, 2017 2:22 am

Download teamviewer from:

www.teamviewer.com/Download

Send your teamviewer ID and password (under allow access) to support@flightscene.net. I can then connect to your computer to troubleshoot.

danwelle
Posts: 5
Joined: Sun Sep 17, 2017 12:14 am

Re: Runtime error on install...still a few bugs left

Postby danwelle » Sun Sep 17, 2017 2:44 am

No indication that the scenery has installed anywhere I have looked so far. Where would it be if successful, anyway???
It did not, however, delete my scenery.cfg file as previously reported by others. Not yet, anyway.

Where are the "texture" and "scenery" files installed to?

danwelle
Posts: 5
Joined: Sun Sep 17, 2017 12:14 am

Re: Runtime error on install .... still a few bugs left

Postby danwelle » Sun Sep 17, 2017 2:49 am

Yes, my files are (were...have been deleting all to start over) in the same folder.
Question. Most up to date computers are 64bit, running FSX in an 32bit shell (more or less...)
Is it wise to install the software to the "Programs" directory rather then the "Programs x86" where FSX lives??
Could this be part of the bug??
BTW...Thanks for the help.
Last edited by danwelle on Sun Sep 17, 2017 2:50 am, edited 1 time in total.

admin
Site Admin
Posts: 211
Joined: Wed Oct 07, 2015 12:51 am

Re: Can't install. cant even get to where other people get.

Postby admin » Sun Sep 17, 2017 2:49 am

Scenery.cfg will not be deleted. For some reason, module.dll cannot be read and so the installation cannot complete. You won't have and scenery or texture files until the install completes. That is why I want to do a teamviewer session, to figure out why module.dll won't load.

danwelle
Posts: 5
Joined: Sun Sep 17, 2017 12:14 am

Runtime error on install...still a few bugs left

Postby danwelle » Sun Sep 17, 2017 3:06 am

Sorry, I thought you were on with the other guy.
Sounds good, but will have to postpone..probably till Monday
Thanks
DW

Cowhorns32
Posts: 5
Joined: Sun Sep 17, 2017 12:47 am

Re: Can't install. cant even get to where other people get.

Postby Cowhorns32 » Sun Sep 17, 2017 10:45 am

I can download team viewer a little later today. What is your availability today to log on and see what is going on?

admin
Site Admin
Posts: 211
Joined: Wed Oct 07, 2015 12:51 am

Re: Can't install. cant even get to where other people get.

Postby admin » Sun Sep 17, 2017 7:28 pm

How about 8:00 PM eastern standard time? If that is good then email your teamviewer ID and password to support@flightscene.net.

Cowhorns32
Posts: 5
Joined: Sun Sep 17, 2017 12:47 am

Re: Can't install. cant even get to where other people get.

Postby Cowhorns32 » Sun Sep 17, 2017 8:21 pm

2000 EST - 0000 Zulu is perfect

danwelle
Posts: 5
Joined: Sun Sep 17, 2017 12:14 am

Re: Can't install. cant even get to where other people get.

Postby danwelle » Sun Sep 17, 2017 11:36 pm

Happy Sunday.
If you guys figure it out, would you post the answer here so I can try it.
Thanks
DW


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